Thank you for choosing to shop at our online store. Before making a purchase, we kindly request that you review our store policies outlined below to ensure a smooth and satisfactory shopping experience. If you have any questions or concerns, please don't hesitate to contact our  team.

 

Order Processing

• All orders are subject to availability and acceptance.

• We strive to process and ship orders promptly, usually within 3-5 Business Days.

• In case of any delays or issues with your order, we will notify you via the contact information provide

 

Pricing and Payment

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• Prices displayed on our website are in CAD/USD  and are exclusive of any applicable taxes or shipping fees.

• We accept payment through supported Debit Cards and Credit Cards.

• All payments must be made in full before orders are shipped.

 

Shipping and Delivery

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• We offer shipping to USA and Canada.

• Shipping costs and estimated delivery times will be provided during the checkout process.

• Please ensure that the shipping address provided is accurate and complete. We will not be responsible for any delays or misdelivery due to incorrect address information.

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Returns and Exchanges

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• We want you to be completely satisfied with your purchase. If you are not satisfied, please contact us within 30 days of receiving your order to initiate a return or exchange.

• Items eligible for return/exchange must be unused, in their original packaging, and in the same condition as received.

• Please note that certain items, such as personalized or custom-made products, may not be eligible for return or exchange.

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

• Sale Products do not qualify for return or exchange

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Privacy and Data Protection

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• We value your privacy and handle all personal information in accordance with applicable data protection laws.

• We collect and process personal information solely for the purpose of order fulfillment, communication, and improving our services.

• We do not sell or disclose your personal information to third parties, except as required for order processing and legal compliance.

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Intellectual Property

All intellectual property rights, including trademarks and copyrights, displayed on our website are protected.

You may not use, reproduce, or distribute any copyrighted materials without obtaining prior written consent from us.

Disclaimer:

We strive to provide accurate product descriptions, images, and information on our website. However, we cannot guarantee absolute accuracy and may occasionally encounter errors or inaccuracies. We reserve the right to correct any errors or update information as necessary.

Changes to Store Policy:

We may modify or update our store policy from time to time. Any changes will be effective immediately upon posting on our website.

It is your responsibility to review the store policy periodically to stay informed about any updates.

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By placing an order on our website, you acknowledge and agree to abide by the terms and conditions outlined in our store policy.

Thank you for shopping with us! We appreciate your business and look forward to serving you.